This is a remote position.
World Talent Selection is hiring Turkish speakers Talent for our prestigious client in Lisbon.
Position : Customer Service Creator for Social Media - Turkish speaker M/F/X - NIGHT SHIFT
-> Description :
American online social media and social networking service company launched on February 4, 2004.
After registering, users can create a customized profile indicating their name, occupation, schools attended and so on. Users can add other users as "friends", exchange messages, post status updates, share photos, videos and links, use various software applications ("apps"), and receive notifications of other users' activity. Additionally, users may join common-interest user groups organized by workplace, school, hobbies or other topics, and categorize their friends into lists such as "People From Work" or "Close Friends".
Requisitos
-> Responsabilities :
- You will be responsible for the following tasks:Provide support to Content Creators/Influencers across Social
- Media on Subscription Management, Account Management,
- Technical Troubleshooting and use of Marketing tools.
- Outbound Phone calls can/should be performed to make sure
- that customers understood the information that is being
- passed on to them;
- Provide product and tool support to improve clients’
- experience;
- Identify trends and solve problems facing multiple SMB clients.
-> Profile :
- Fluent in Turkish (C1 minimum);
- Fluent in English – minimum B2 is mandatory;
- Great listening and communication skills;
- Attention to detail;
- Experience in Social Media;
- Aptitude for problem-solving;
- Dynamism and team spirit;
- High School diploma or equivalent qualification (minimum requirement).
- Valid Work permit in Portugal or EU Citizen (mandatory);
Vantagens
Offer :
- Starting date : 19/02/2024
- Work at home (training & first month work in Office);
- Contract : 1 year renewal 2 times. After permanent contract possible.
- Initial training during 15 working days
- Work schedule : 8h/day from Monday to Sunday 10pm to 7am (Night Shift) with 2 days off per week, rotating shift;
- Excellent work opportunity in a dynamic leading multinational company;
- Possibility of cooperation with leaders in various industries;
- Stable work and career progression;
- Facilities centrally located with an excellent public transportation offer and with canteen included;
- Private health insurance since day one in the company;
- Free Portuguese language courses, sports activities and organized events.
For candidates living abroad :
- Airport pickup;
- Flight refunded after 9 month;
- Accommodation can be provided : Room in the shared flat with others employees.